Scope of This Policy
Smart Health Acupuncture respects the privacy of visitors to this website.
This Website Privacy Policy explains what information may be collected through the website, how that information may be used, and the choices available to website visitors.
This policy applies to information collected through the Smart Health Acupuncture public website.
It does not replace the Smart Health Acupuncture Notice of Privacy Practices.
If you become a patient, protected health information maintained as part of your healthcare record is governed by the Notice of Privacy Practices and applicable federal and California healthcare privacy laws.
Information We Collect
Information You Provide
You may voluntarily provide information when you:
- Complete a contact form.
- Send an email.
- Call the practice.
- Request information.
- Follow a link to schedule an appointment.
- Follow a link to an external service.
Information submitted through the website may include your name, email address, telephone number, and information included in your message.
Do not submit detailed medical information, diagnoses, treatment information, insurance information, or other sensitive health information through the general website contact form.
Technical Information
The website is hosted through Cloudflare Pages. The website and its infrastructure providers may automatically process limited technical information needed to deliver, secure, and maintain the site.
This may include Internet Protocol address, browser type, device type, operating system, requested pages, date and time of access, referring page or website, and security or performance information.
How We Use Information
Information collected through the website may be used to:
- Respond to inquiries.
- Provide requested information.
- Facilitate appointment scheduling.
- Operate and secure the website.
- Diagnose technical problems.
- Improve website usability and performance.
- Comply with applicable legal obligations.
- Prevent fraud, abuse, or malicious activity.
Smart Health Acupuncture does not sell personal information collected through the website.
Contact Forms and Email
Information submitted through the website contact form is used to review and respond to the inquiry.
The contact form is processed by a Cloudflare Pages Function and delivered to the practice by the configured email delivery provider. The website code does not maintain a separate contact-form database.
The contact form is not intended for emergencies or detailed medical communication.
Email and ordinary website forms may not provide the same level of privacy and security as a designated patient portal.
Do not use the contact form or ordinary email to communicate urgent medical concerns.
Appointment Scheduling
Online appointment scheduling is provided through Jane App.
Selecting a scheduling link takes the visitor to a third-party platform operated by Jane.
Information entered into Jane is governed by Jane's privacy, security, and terms-of-use documentation, as well as any healthcare privacy obligations applicable to the information and services involved.
Smart Health Acupuncture does not control Jane's public website or platform policies.
Fullscript
The website provides a link to the Smart Health Acupuncture Fullscript dispensary.
Selecting a Fullscript link takes the visitor to a third-party website or application operated by Fullscript.
Information provided through Fullscript is governed by Fullscript's privacy policy, security practices, and terms of use.
Smart Health Acupuncture does not control Fullscript's public website or platform policies.
Maps and Third-Party Services
The website may use or link to third-party services, including:
- Jane App.
- Fullscript.
- Google Maps, Apple Maps, or other mapping or directions services.
- Research databases.
- Professional organizations.
- Other external resources.
The website includes embedded Google Maps on the home and contact pages and address links that may open Google Maps or Apple Maps depending on the visitor's device.
Third-party services maintain their own privacy policies and terms.
Smart Health Acupuncture is not responsible for the privacy, accessibility, security, availability, or content of external websites.
Data Security
Smart Health Acupuncture uses reasonable administrative and technical measures intended to protect information processed through the website.
No website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.
Visitors should avoid sending sensitive health or financial information through public website forms or ordinary email unless specifically instructed to do so.
Data Retention
Information submitted through the website is retained only as long as reasonably necessary to respond to the inquiry, maintain business records, meet legal obligations, protect the practice, or support legitimate operational needs.
Retention may also depend on the systems through which the information is processed.
Children's Privacy
The public website is intended for a general audience and is not directed to children under 13.
Smart Health Acupuncture does not knowingly solicit personal information directly from children under 13 through the public website.
A parent or legal guardian should contact the practice regarding care for a minor.
California Privacy
California residents may have rights under applicable state privacy laws.
Some information maintained by healthcare providers is governed by specialized healthcare privacy laws or excluded from portions of general consumer privacy laws.
Requests concerning medical records or protected health information should be directed to the Privacy Officer and will be handled under the Notice of Privacy Practices and applicable healthcare privacy law.
Changes to This Policy
Smart Health Acupuncture may revise this Website Privacy Policy to reflect changes in the website, technology, legal requirements, or business practices.
The current version will be posted on this page with an updated effective date.
Contact Us
Questions about this Website Privacy Policy may be directed to the Privacy Officer at Smart Health Acupuncture.
Privacy Officer Smart Health Acupuncture Phone: 619-881-0428 Email: contact@smarthealthacu.com